- Call connected 2.1s
- Greeting detected 4.3s
- “Welcome to Acme” found 4.3s
- Reached end of check 11.8s
Sample result
The product is the result.
Every Sonaris test ends in a Result Card: a verdict, the journey step by step, and the evidence to prove it. Here is what you get — when everything works, and when it doesn't.
A passing check
The call connected in 2.1 seconds, a live greeting started at 4.3 seconds, and the expected phrase was found in the transcript. Total time from dial to verdict: 11.8 seconds. The recording and transcript stay attached to this result in your history.
- Call connected 2.4s
- Audio detected 3.1s
- “Thanks for calling” not found 32.0s
A failing check — with the exact point
The line answered and audio was playing — an uptime monitor would call this healthy. But the expected greeting never played: callers were hearing the wrong prompt. The result states factually what was expected, what was heard, and at which step the journey broke.
Anatomy of a result
Verdict
PASSED or FAILED, always with color, icon and label. A verdict is only issued after the whole journey is evaluated — and a failure is confirmed by an automatic retest before you are alerted.
Journey steps
Each step shows what was checked and how long it took, in order: connection, audio, greeting, expected phrases. When something fails, the failing step is marked and everything before it stays visible.
Evidence
The recording and the transcript of the actual call. Not a status code — proof of what a caller heard, that your team can listen to and act on immediately.