- Call connected 2.1s
- Greeting detected 4.3s
- “Welcome to Acme” found 4.3s
- Reached Billing 11.8s
Automated IVR testing & monitoring
Know when your business phone stops working — before your customers do.
Sonaris makes real calls, follows your IVR, and shows you exactly what happened — with the recording, transcript, timings, and failure point.
No credit card. First result in under 2 minutes.
The silent failure
Your systems can be up while your customer journey is down.
Server dashboards cannot tell you that the greeting is silent, the wrong prompt is playing, or option 2 routes to nowhere. Sonaris can.
Most teams find out from a customer — hours or days after the failure started. By then, calls were missed, appointments were lost, and nobody can say when it began.
- Call connected 2.4s
- Audio detected 3.1s
- “Thanks for calling” not found 32.0s
How it works
A real call. A clear answer.
See whether the call connected, what was heard, how long each step took, and exactly where the experience failed.
- 01
Enter a number you are authorized to test
Business numbers in the United States, Canada and Brazil. No installation, no agent, no change to your phone system.
- 02
Sonaris places a real call and walks the menus
Not a server ping. A real call over the phone network — Sonaris waits for each prompt to finish, presses the keys you defined, and listens to what comes back.
- 03
Get a verdict with evidence
PASS or FAIL with the recording, transcript, timings and the exact step where the experience broke.
From test to monitor
Turn one test into continuous monitoring.
Run it on a schedule and receive an alert with the evidence your team needs to investigate immediately.
- Checks as often as every 15 minutes, around the clock.
- Automatic retest before any alert — no false alarms from a single bad call.
- Every incident arrives with the recording, transcript and failure point attached.
FAILED — greeting not detected
+1 800 555 0142 · 06:15 UTC
Expected “Welcome to Acme” within 10s. Call connected in 2.1s, but no speech was detected for 30s. Confirmed by automatic retest at 06:18 UTC.
Recording · Transcript · Escalate
Pricing
Public pricing. Public limits. No sales call.
Basic
US$ 49 /month
- 1 monitored number
- Checks as often as every 30 minutes
- 1,900 checks per month
- Connectivity, answer, audio and silence detection
Pro
US$ 129 /month
- Up to 5 monitored numbers
- Checks as often as every 15 minutes
- 3,500 checks per month, shared across your numbers
- Fewer numbers, more often — you decide how to spend them
Need more than 5 numbers? Contact us at hello@sonaris.io.
Coverage
United States, Canada and Brazil at launch.
Business numbers only, and only numbers you are authorized to test. Coverage by number type is published openly — see the coverage page for current status per country.
Trust
Built for authorized testing.
Every test requires a declaration of authorization. Destinations are restricted by an allowlist, recordings are protected with signed, expiring URLs, and you can delete your data at any time. Details on the security page.
Alerts & integrations
Alerts where your team already looks.
Email alerts on every plan, with the full Result Card attached. On Pro, a webhook delivers every incident as structured JSON — connect it to Slack, Teams, PagerDuty or your own systems.
Your customers call. Sonaris checks first.
No credit card. First result in under 2 minutes.